Server Error

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  • Author
    Posts
  • February 15, 2009 at 6:31 am
    SueinMN
    Participant

    I keep getting Server Error when I try to go to the Organizer. Is it not working yet or is it just me?

    February 15, 2009 at 12:28 pm
    Sonya Shafer
    Moderator

    Hmm, I can get in just fine this morning. Doug, any ideas?

    February 15, 2009 at 1:22 pm
    the9clarks
    Participant

    Same here, I just assume they’re not finished with the upgrade yet.

    February 15, 2009 at 2:03 pm
    Doug Smith
    Keymaster

    I’m not seeing it here either. What is the whole error message text you are seeing?

    February 15, 2009 at 2:06 pm
    the9clarks
    Participant

    When you go to apps.simplycharlottemason.com/plan aka The Planner, this message pops up:

    Sorry, but the server has encountered an error while trying to process your request.

    Please try again.

    If this behavior persists, please let us know

    February 15, 2009 at 3:57 pm
    live2inspire
    Participant

    I’m getting it, too.

    February 15, 2009 at 4:29 pm
    gr8tfulCMmom
    Participant

    Me, three!

    February 15, 2009 at 4:41 pm
    SueinMN
    Participant

    The first time I was on Firefox. Then I switched to Windows Explorer. Your website told me I needed to update to a higher level. We had level 6.0. I updated to Level 8.0. Then I restarted the computer. After I logged onto your website and logged onto the Organizer and asked to go to Daily Plan I got the same Server Error notice again.

    February 15, 2009 at 5:34 pm
    SueinMN
    Participant

    This is so frustrating because I like to plan school on the weekends and now I have two days that I can’t use the Organizer.

    February 15, 2009 at 6:44 pm
    the9clarks
    Participant

    This is temporary, Sue. Be patient. 😀

    February 15, 2009 at 7:55 pm
    live2inspire
    Participant

    Just wanted to keep you informed, Doug — I was able to log onto the organizer, but the same ‘Server Error’ just came up when I tried going into the ‘Scheduler’ tab. I was able to go into ‘Reports’ without a problem, but when attempting to go into ‘Daily Plan’ I received the following message:

    (A yellow triangle with an exclamation mark in it) “Stop running this script?” (with yes and no response buttons) “A script on this page is causing Internet Explorer to run slowly. If it continues to run, your computer may become unresponsive.”

    I know it helps if you know what we are seeing. 🙂

    February 15, 2009 at 8:30 pm
    Doug Smith
    Keymaster

    Are any of you using a satellite Internet service? We’ve had a lot of problems with the satellite providers rewriting our pages before they get to you.

    February 15, 2009 at 8:46 pm
    live2inspire
    Participant

    Our internet is through our cable service provider. We have no satellite dish.

    February 15, 2009 at 9:14 pm
    SueinMN
    Participant

    Our internet is through our telephone company. It is the kind that is always on unless we turn off our computer. Yes, I too can get to the organizer page that shows the four tabs at the top. I can use the Bookfinder and the Reports but when I try to open the Scheduler or Daily Plan I get the Server Error again.

    February 15, 2009 at 9:22 pm
    Debbie Karding
    Participant

    I also have the problem opening the Daily Plan that gives the message, “Stop running this script? A script on this page is causing Internet Explorer to run slowly. If it continues to run, your computer may become unresponsive.” So I am unable to do anything on the daily plan. Our internet is through our cable service provider.

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