Oraganizer issues

Are you using the Web browser software that comes with AOL?

AOL bundled a really old browser that can’t handle the modern standards that make a lot of today’s Web sites work. I think it’s an outdated version of Internet Explorer but rebranded with the AOL name. The CM Organizer simply will not work properly with the AOL browser.

The good news is that the CM Organizer works fine with just about any modern browser software. That includes Firefox, Safari, Google Chrome, and Internet Explorer version 7 or 8. All of those are good, free choices, although Internet Explorer is the slowest of the bunch.

I found some information from others who had problems with AOL and other services (problems are quite common). Here are some of the things they tried. I have no idea if any will help but it might be worth a try.

Clear the cache (AOL 9.x)

1. Click Settings on the AOL toolbar. Then select Index on the Settings page and click ‘Internet [Web] Options’? under ‘I’? in the alphabetized list.
2. Click the General tab at the top of the Internet Properties dialog box if it is not already selected.
3. In the Temporary Internet files section, click the Delete Files button. A dialog box will appear that says, ‘Delete all files in the Temporary Internet files’. Click the OK button.
4. In the History section, click the Clear History button. A dialog box will appear that asks, ‘Are you sure you want Windows to delete your history of visited Web sites?’ Click Yes.
5. Click OK to leave the AOL Internet Properties dialog box.
6. Close the Settings window.
7. Exit and restart America Online.

Clear the web cache and delete temporary files. (This is from someone else with somewhat different instructions.)

1. Start AOL from the AOL menu bar
2. Select Keyword > Go to Keyword
3. type the keyword preferences
4. Click Go
5. Dialog box: AOL Settings: Customize your AOL Experience
6. Select Essentials tab > Internet (Web) Options – Set Web browser options and properties
7. Dialog box: Internet Options
8. Select General tab
9. Click Delete files
10. Dialog box: Delete Files: Delete all files in the Temporary Internet files
11. Select Delete all offline content
12. Click OK
13. Click OK

Optimize your browser settings:

1. Start AOL from the AOL menu bar
2. Select Keyword > Go to Keyword
3. type the keyword preferences
4. Click Go
5. Dialog box: AOL Settings: Customize your AOL Experience
6. Select Essentials tab > Internet (Web) Options – Set Web browser options and properties
7. Dialog box: Internet Options
8. Select Security tab
9. Dialog box: Select a web content zone to specify security settings
10. Click Internet icon
11. Click Default Level (which sets the browser to Medium)
12. Select AOL Browser tab
13. Dialog box: Web Graphics: Do you want Web graphics to be compressed? This will display Web pages quicker.
14. Click Never compress graphics
15. Click OK
16. Close AOL
17. Restart AOL