If I hadn’t already purchased my subscription to the “other” planner, I would be pretty tempted to give the Organizer another try. I am pretty disappointed in it, for the reasons you described. Down time, glitches, not having things ready when promised. I only purchased the other planner because it was supposed to be up to par, with APPS! My favorite thing ever, by August. It is mid-September, and I’m still waiting for it to be completely functional, and have no idea when the apps may come.
SCM, if you ever figure out a way to make this into an app so that it is available even when I don’t have internet service, I would be in heaven! But for now, I’m stuck with a planner that only works part time, so I use a paper planner in addition to it. I tried to get a refund, but I was over my 30 days by about a week. 🙁 They did offer to cancel my subscription and send me a paper planner, but I looked at the paper planner and the subjects are preprinted, and we don’t use all of them/would like a different order. Oh well. Live and learn.