Thank you guys, I definitely want to show grace in this situation, but also wanted to make sure I hadn’t been unwise in my decision to purchase through this company. Doug, I actually marked the email address as never send to spam, I check my spam folder religiously, so there isn’t anything there. I had my own small business for years before I gave it up two years ago in anticipation of homeschooling my daughter, so I understand demands and the like, it can be frustrating, hence me asking here before just contacting my cc. I hope it isn’t out of line though to expect a certain level of professionalism from people you are giving money to. The first email I sent was two weeks ago with all my order info, was just a polite do you have a status for when this may ship. The one I sent this last week was to try get a follow up from the first one where I didn’t receive any response, it wasn’t angry at all, just a please can I receive a follow up on my last email about my order. I went to their site to find a contact number that I could call and there isn’t one, there isn’t even an email address to email for support, just one to send prayers to.
I will wait though, and see what happens, thanks for all the input. 🙂