Great questions. When you order online, at the end of the ordering process (which is done through PayPal’s system) it will tell you to wait a few seconds and you will be returned to the SCM site. When you are returned, you will see your download links. Just click on those and your files will download to your computer.
If, for some reason, you miss those links, you will also receive an SCM receipt via e-mail that contains links you can use. And if, for some reason, you miss both of those, just contact us and we’ll send the links to you. 🙂
Please do make a back-up of any files you download from us. We encourage that habit! Copy them either to an external drive or onto a CD for safekeeping.
If you would like a little preview of what the download process might look like (on a Windows computer), check out Doug’s tips on the Download Help page. He’s constantly adding more ideas and improvements, so it’s a great resource for you.
PS for those of you on Macs: The Download Help page is pretty much Windows specific because we rarely get any questions or problems from people downloading to a Mac.
(By the way, as you can see, we’ve added a new Forum section for tech questions. Thanks for the idea!)