subscription question for organizer

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  • June 24, 2013 at 11:12 am
    Misty
    Participant

    Last year I paid a one time yearly price for my use of the organizer and I just saw on my calendar it’s time to renew.  So I went in to look at the date for that and it said last payment made on 6-15-13.  I am confused.  Does it just automaticly take the payment through paypal each year on the yearly date?  Don’t I have to do anything to confirm that?  Please let me know what I need to do or what has already been done.  Thanks Misty

    June 24, 2013 at 2:09 pm
    Jordan Smith
    Keymaster

    Because of the way PayPal handles subscriptions, the CM Organizer automatically renews your subscription at the end of the subscription period if you don’t cancel. If you wanted to renew, you’re all set and don’t need to do anything else. If you didn’t want to renew, just contact us and we’ll be happy to send you a refund.

    We are working on replacing PayPal with a better system that will let you confirm the resubscription payment before it happens, but it’s a big change and we don’t have a time frame for when it will be ready yet.

    June 24, 2013 at 6:58 pm
    Misty
    Participant

    Thanks Jordan good to know.  I am luck I have a little extra hiden in there or we could have had some HUGE problems.

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