Problems with Downloading Ebooks, Help!!

Amanda, I’m so sorry about the download error. I think Yahoo may be blocking our e-mail to you. You would normally also get a receipt from us that includes the download links. Did you check to see if it ended up in your spam mail box? If you see any of our messages there be sure to mark them as not spam so the system learns.

Here are some instructions to help make sure our mail gets through:

1. Open your Yahoo! mailbox.
2. Click Mail Options.
3. Click Filters.
4. Click Add.
5. In the top row, labeled ‘From header:’ make sure ‘Contains’ is selected in the pull-down menu. Click in the text box next to that pull-down menu, then enter simplycahrlottemason.com
6. At the bottom, where it says “Move the Message To:” select Inbox from the pull-down menu.
7. Click the Add Filter button again.

I’ll give you a chance to do that then send over a message with your download links. If you still don’t hear from us, please use our contact form to give us an alternate e-mail address or phone number so we have another way to reach you. Thanks.

Doug

I just sent over a new set of links. Please let us know if the message doesn’t show up in the next 30 minutes. Thanks.