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Organizer – dates are out of order in my report?
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Each month I print a detailed report for the whole month for the whole family as a pdf file. This month my dates are all out of order for a lot of their work – for instance we read “The Boy of the Pyramids” as a family, so in that section of the report the dates are all mixed up instead of in order. That is true for nearly every resource entered on the report.
I looked back at past months and the dates have always been in order. Have I inadvertently changed some setting somewhere? I guess it doesn’t really matter, but it bothers me that my report doesn’t “look right” LOL.
I have recreated this bug.
Detailed Report – selected all subjects, and this school year. Some resources were fine, but others had the dates (and therefore chapter numbers) mixed up.
Using Chrone webbrowser, windows 7.
Gem – did you email technical support?
No lol I never even thought of emailing support! I was posting it as much to give them a heads up that something wasn’t right as for any other reason, so I guess I should report it the right way. Thanks for mentioning that – and I am using chrome – but I always do, so…I wondered if something hadn’t glitched with the new update.
Thanks for helping! off to find that report form now
We recently rolled out a fix to reports for another minor problem. I’m guessing it is now causing this new problem. I’ll have our the programmer take a look and see what’s happening for sure.
I got your message through the contact form too. That is the quickest way to get our attention but we’re happy to answer things here too.
Thanks to both of you for the good detail. That should help find the problem quickly.
We just installed a fix that should make the detailed report work properly again. Please give it a try and let us know how it goes. Thanks.
Hi Doug
Haven’t checked the Detailed report yet – but the bug IS in the Summary report too, and is still there. I just went to check on something on it, and this was one of my resources…
Christian Liberty Nature Reader, Book 1
09/07/2010-10/28/2010: Read OutLoud. Chapters 1,10-19,2,20-22,3-9
We read the chapters in order…. so there is a bug there still. Thanks
Mine is looking good. I am sorry I didn’t get back and check it out sooner. Thanks for all your hard work.
Is anyone still seeing this problem on the summary report. If so, I need some specific examples of dates and resources I can provide to the programmer. Thanks.
I am still having the problem on our Summary report. I’ll email you a copy showing the problem ones later this evening.
I have emailed the reports. Hope it helps!
(Is it possible that only people that looked at the detailed report when the bug existed have the problem now in their summary report? Just a thought…..)
Thank you to those of you who sent details. Our programmer is looking into it and hopefully we’ll get it fixed soon.
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