Format for Cover Images?

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  • June 1, 2010 at 2:40 am
    debbiewall
    Participant

    Another question! I tried to add a cover image that was a .jpg file. It said it was the wrong format. Which formats are accepted for the cover images? Thanks.

    June 1, 2010 at 10:01 pm
    Doug Smith
    Keymaster

    The Organizer can take jpg, gif, and png images. If you’d like to e-mail me your image I’d be happy to check it and try uploading it from here to see if there’s a problem. You can reach me at doug@[the name of this site].com. Thanks.

    July 3, 2010 at 8:44 pm
    Cindy K
    Member

    I also am having an issue with uploading an image for a resource. It is only 32KB so it’s much less than the 2MB maximum file size. I have tried JPG and PNG. Then I reduced the size of the image to 160px X 106px and saved it as JPG so that it is only 15 KB in size. how do I get it uploaded to my resource?

    Thank you,+

    July 3, 2010 at 10:15 pm
    Doug Smith
    Keymaster

    I’d like to look into this and see if I can figure out what is happening. Please send us a message through our contact form at http://simplycharlottemason.com/contact and that will automatically send me some information about your computer and Web browser that I can use for troubleshooting. Thanks.

    August 10, 2010 at 3:50 am
    Doug Smith
    Keymaster

    FYI, We found and fixed the problem that was causing this. It was only happening in Internet Explorer, as far as we know.

Viewing 5 posts - 1 through 5 (of 5 total)
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