CM Organizer Scheduled Maintenance

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • August 22, 2018 at 1:44 pm
    Jordan Smith
    Keymaster

    Just wanted to let everyone know that we’ll be doing some scheduled maintenance on the CM Organizer on August 24 at 1:00 AM Central. It will be unavailable for a few hours while we perform some software and security updates. No new features this time, just some behind-the-scenes upgrades to keep things running smoothly.

    August 24, 2018 at 9:02 am
    Jordan Smith
    Keymaster

    The CM Organizer is back online after a successful upgrade.

    August 26, 2018 at 9:39 am
    MrsHallinOhio
    Participant

    I just tried to log in and it is saying 502 Bad Gateway.

    August 26, 2018 at 10:58 am
    SelenaQP
    Participant

    I’m getting the same message. And we start school tomorrow so it is stressing me out!

    August 26, 2018 at 11:10 am
    SelenaQP
    Participant

    And by the way, the Organizer has been down for more than “a few hours.” I have been trying to log in since yesterday and now it is almost 24 hours of getting the Bad Gateway screen. I tried all the suggestions for fixing it on my end – clearing cache, rebooting computer, etc. Nothing has worked. To be honest, I am wondering if I should cancel my membership and go back to hard copy lesson plans because it will be a more major problem if this happens again during the school year and prevents me from being able to print things out for my charter school. If I had a meeting with our ES tomorrow, I’d be screwed. 🙁

    August 26, 2018 at 11:30 am
    Zookeeper5
    Participant

    Same. Can’t log in. Trying to print the weekly schedule for our new school year. I have tried in both Edge and Chrome browsers. Clearing the cache, cookies, and history did not help.

    August 26, 2018 at 12:40 pm
    MrsHallinOhio
    Participant

    We are also starting our homeschool tomorrow and I really need access to this.  I don’t have it written out somewhere else.

    August 26, 2018 at 1:49 pm
    Zookeeper5
    Participant

    It’s working for me now. Thank you, got my schedule printed.

    August 26, 2018 at 6:57 pm
    CrystalN
    Participant

    I know its scary when we cannot access the things we rely on so much to keep us on track. I just wanted to let y’all know I have been using the organizer going on year 3 and have never had a problem getting in. The one time I had an issue with my account the team fixed it promptly, long before my record keeping was impacted. I just wanted to assure everyone that the organizer is absolutely reliable and worth the cost. The SCM team does a great job taking care of us!

    August 27, 2018 at 6:49 am
    Jordan Smith
    Keymaster

    So sorry about the trouble. The CM Organizer server went down while we were all at church yesterday morning. We got it back online in the afternoon. It looks like it’s down again this morning. We’re working on fixing it and we’ll get it back online as soon as possible.

    August 27, 2018 at 7:04 am
    Jordan Smith
    Keymaster

    The CM Organizer is back online now. Thanks for your patience while we worked to get the problem straightened out.

Viewing 11 posts - 1 through 11 (of 11 total)
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