Can't Add a Resource

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  • October 9, 2014 at 2:59 pm
    Laura.bora
    Participant

    I’m trying to add a resource, and twice now, I have gotten all my chapters down and hit “schedule and save” and then it tells me that there was an application error and to check the logs.  Anyone else having this problem?

    October 9, 2014 at 3:41 pm
    Jordan Smith
    Keymaster

    Sorry about the problem. Could you do a couple things for me to help us figure out what’s happening?

    – Take a screenshot of the divisions section before you click save.

    – E-mail that screenshot and the full error message text to contact (at) simplycharlottemason (dot) com. (Replace with the appropriate symbols.)

    We’ll take a look and see if we can find what’s causing the error.

    October 9, 2014 at 4:26 pm
    suzukimom
    Participant

    I’m also curious if it saves ok if you just click on Save instead of Save and Schedule….

    October 9, 2014 at 11:38 pm
    Laura.bora
    Participant

    I’m not sure what happened in the last 7 hours, but I just did it again, the same way I had this afternoon, and it worked fine this time!  If it happens again, I’ll try to remember to take a screen shot!

     

    October 10, 2014 at 2:46 pm
    Jordan Smith
    Keymaster

    Glad it’s working now! If it does happen again, please let us know so we can see if we can track it down and fix it.

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