Audio of Ancient Egypt and Her Neighbors

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  • March 19, 2015 at 7:23 pm
    Julie Cunningham
    Participant

    I just purchased the audio download of Ancient Egypt and Her Neighbors and it is playing as a continuous file with no chapter breaks. Can someone please tell me of there is a way around this, I can’t imagine this is how it is formatted. Thanks

    March 19, 2015 at 8:47 pm
    Jordan Smith
    Keymaster

    The audiobook file contains chapter markers that can be accessed in iTunes. While the file is playing, you should see a menu called Chapters. If you click that, you should see a list of chapters you can use to jump to the one you want.

    March 20, 2015 at 12:25 pm
    Julie Cunningham
    Participant

    I downloaded to itunes and it comes up as one song and continuous play…Please help me again (I also use nothing apple so am not super familiar with itunes)

    March 20, 2015 at 12:28 pm
    Jordan Smith
    Keymaster

    Right, the file is still a single “song” in iTunes. Double-click the audiobook to start playing. Once you do that, you should see the Chapters menu appear so that you can access the chapter markers.

    March 20, 2015 at 2:12 pm
    Julie Cunningham
    Participant

    I updated my version and did as you said and there is no chapter menu. I clicked on every button available. It is literally treating it as one song on my computer! Thanks for your patience!

     

    March 20, 2015 at 4:08 pm
    Jordan Smith
    Keymaster

    Okay, let’s check something. When you downloaded the file, did you choose the .mp3 or the .m4a version? The mp3 format unfortunately doesn’t support chapter markers, but the m4a format does. The m4a file has chapter markers. If you need to re-download the file, it should be available in your account.

    March 21, 2015 at 7:36 am
    Julie Cunningham
    Participant

    Okay, still not showing chapter breaks. I even had my husband help me. I uninstalled and reinstalled and made sure it was the 4a version. Can I delete from my computer and apply this 9.95 to the actual audio CD?

    March 21, 2015 at 9:03 am
    Jordan Smith
    Keymaster

    Absolutely. I’ll refund the purchase in a minute.

    March 21, 2015 at 11:56 am
    Julie Cunningham
    Participant

    Thank you Jordan! I will plan to pick it up at the convention where I’ll get to see your folks again! I appreciate your great customer service;)

Viewing 9 posts - 1 through 9 (of 9 total)
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