Name: CHEC Rocky Mountain Homeschool Conference
Start: 2025-06-12T00:00:00-05:00
End: 2025-06-14T23:59:59-05:00
Location: Denver, CO

This topic has 8 replies, 6 voices, and was last updated 10 years ago by Sue.

Viewing 9 posts - 1 through 9 (of 9 total)

Author
Posts
June 2, 2015 at 9:07 am
caedmyn
Participant
I purchased some things last night and downloaded half and now it won’t recognize my email address as a valid one to log in and download the rest. Never sent me a confirmation email for my order either. Wondering if anyone else has had problems with this site.
June 2, 2015 at 9:31 am
Melanie32
Participant
I read somewhere that their server crashed last night. Hopefully they’ll get it all straightened out today. ?
June 2, 2015 at 11:17 am
Sue
Participant
I never saw this website before. Thanks for mentioning it!
June 2, 2015 at 3:46 pm
caedmyn
Participant
I emailed them and they responded that they had no record of my order…which is very odd because all the ebooks I downloaded last night after ordered are on my computer! They sent me a 10% off coupon to reorder, so I guess I’ll just have to do that. If I had downloaded everything last night I never even would have realized they didn’t record my order…I’m not very good about checking credit card statements, so apparently I wouldn’t have ever paid for it. I wonder how many people will end up having done that inadvertently.
June 2, 2015 at 5:43 pm
Doug Smith
Keymaster
I know who the people are behind the Build Your Bundle sale and they have a track record of integrity. If anyone did have a problem I’m sure they will do everything they can to make it right.
June 2, 2015 at 7:31 pm
caedmyn
Participant
I just checked my online credit card statement which I hadn’t done before, and there is a pending charge to BYB from last night. So now I don’t know what to do since they don’t have a record of it but my card was charged. I guess I will have to purchase everything again and trust that they will refund the original charge.
June 3, 2015 at 6:05 am
HollyS
Participant
I didn’t have trouble ordering. They must have had issues with lots of people ordering at the last minute. I think I ordered on the 2nd day of the sale. I hope it all gets resolved for you!
I did have issues with a few of the pdfs disappearing from my computer! I was able to log back in a re-download them (making sure I saved them this time). So if you do get them downloaded, make sure they are saved!
June 3, 2015 at 7:10 am
Karen
Participant
Is this the first time you all have ordered one of the bundles? I thought about it, but I’m afraid I would forget that I have them on my computer and then not use them.
We do now own a tablet (woo-hoo, as of two weeks ago), so maybe I would use e-resources more……..I just don’t know – I’m not very tech-y.

June 3, 2015 at 8:44 am
Sue
Participant
@caedmyn,
I wouldn’t order again until you contact them about seeing it pending on your credit card. They might charge your card twice!