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Another PM question
- This topic has 19 replies, 9 voices, and was last updated 11 years ago by
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When we get a PM message, is there a way to be notified via email? I just found 2 messages in there, one from a month ago, and the other from a few days ago. I hate missing those! But between checking the forum on my phone and the computer, it doesn’t keep me logged in (that might be a separate tech issue), so I don’t see them very often. And then I haven’t been checking in as often, either, lately, so that doesn’t help.
click on your name at the top of the page, then edit. halfway down the screen will say don’t e-mail me when pm-ed. un-check that and update profile.
You know, I have had my profile “properly” set up to get PM email notifications, but I never have. Not in spam, nothing. I also have checked the “notify me of follow-up posts via email” on some threads and never got email for that either. If Doug or anyone wants to enlighten me, I would welcome it! I have gmail, and am usually posting on a Chrome browser on my phone, or a Chromebook — typicallly the most current version.
If you’re using Gmail, they may be automatically sorting those into the new “forums” or “promotions” tabs that were introduced recently. We also have a page with instructions for putting SCM on your Gmail whitelist so all the messages will get through.
OK, thanks Jordan, I’ll look into that. But this has been an issue much longer than Gmail’s recent inclusion of tabs. Here’s to hoping!
Gmail had been putting lots of SCM mail into the spam folder long before the new tabs so it’s good to go though the steps in the link Jordan posted.
Also double check to make sure the e-mail address in your profile is correct.
“Forums” & “Promotions” tabs–are those just in a Gmail account you pay for? I have the free version of Gmail, and I don’t see any tabs like that….in fact, no tabs at all.
Ah, ruth, thank you! I never realized there was a check box for it! Hopefully that solves the problem.
Mysterious, I don’t think I’ve ever gotten emails for follow-up posts, either, but I think I will test it out & make sure I am remembering right. 🙂
Well, so far I am not getting follow-up messages on threads, but maybe someone could pm quick to check that? I do ask the things Jordan/Doug said.
OK, I got a PM an hour ago (thanks for the test!), but still no email notification. 🙁 I did everything you guys said with the Gmail filters, and double-checked all of my tabs and spam, checked my SCM profile to confirm my addy was listed correctly and had the right things checked/unchecked — I never got it at all. I’m used to not getting PMs, so this isn’t too awful or surprising or frustrating…but just wanted to let you guys know.
I’m not getting follow-up posts via email either — not sure if those issues are related or not.
We just did some tests and e-mail notifications seem to be working normally. I also haven’t seen any errors bouncing back from your e-mail address.
Any chance you might have an alternate e-mail address you could set in your profile to test if it works?
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