Your satisfaction is important to us!
We work hard to provide quality resources that we hope will fit your family well. However, if you are not satisfied with an item, simply return it to us within 30 days of purchase for a refund of its purchase price. See the details below for specific types of items.
Please be sure to include your name, e-mail address, receipt number (if known), and date of purchase with any return so we can process your request quickly. A convenient shipping label is available to print and tape to your package.
Defective Item, Damaged in Shipping, or Incorrect Item Received
Please contact us and explain the situation. We’ll do our very best to make it right at no expense to you.
Printed Books, CDs, DVDs, or Other Physical Products
- Items must be in like-new, re-sellable condition. Scratch and Dent items are non-returnable.
- Return shipping costs are the responsibility of the buyer.
Ship it to:Simply Charlotte Mason
930 New Hope Road #11-892
Lawrenceville, GA 30045
- We will issue a refund once we receive your returned items. Please allow up to five business days after the return arrives at our office for the refund to be processed.
E-books, Audio Downloads, or Other Electronic Products
- Delete the file from your computer.
- Delete or destroy any backup copies.
- Destroy any printed copies you have made.
- Contact us and state that you have deleted the files as described above.
- We will issue a refund once we receive your message certifying that you have deleted the file and any copies.
Please contact us.