SCM Discussion Forum

1. 

   baileymom
   Member

   Our desktop bit the dust during our last PCS this fall (where our Genesis-Deut-Egypt guide was0. I had already printed Term 1 out ... but now, it's time for Term 2. I was going to just re-purchase the guide (since it's only $11), but there is no "Add to Cart" button showing up on my laptop. I fiddled around for a few mins, then thought, maybe there was a way my purchase could be looked up, and the link just re-sent to me?

    

   If not, that's fine. But where is the "Add to Cart" button?!

    

   Thanks so much,

   kathi

   Posted 3 months ago # Report Post
2. 

   Doug Smith
   SCM Team

   No need to re-purchase it! We're always happy to provide a new download of your e-books. Let me see if I can find your order then we'll get in touch.

   I'm not sure why you're not seeing the add to cart button but I'll look into it. What web browser and version are you using?

   Posted 3 months ago # Report Post
3. 

   baileymom
   Member

   Thank You! I so appreciate it!

    

   ... using google chrome. Is that what you needed to know? The button was showing up on my iPhone.

    

    

   Posted 3 months ago # Report Post
4. 

   Doug Smith
   SCM Team

   Yes, thank you.

   Posted 3 months ago # Report Post
5. 

   baileymom
   Member

   Good morning, Doug. I'm sorry to be a pest ... but I was going to purchase the Ancient Egypt and Her Neighbors ebook, and the "Add to Cart" button still is not showing up for me. I even opened Internet Explorer to see if that helped, but no. What should I do?

   Thanks again for your help,
   Kathi

   Posted 3 months ago # Report Post
6. 

   Doug Smith
   SCM Team

   Did you use the "Choose an option" menu to select the e-book version? The cart buton won't show until that has been selected.

   Posted 3 months ago # Report Post
7. 

   baileymom
   Member

   yep.

   Posted 3 months ago # Report Post
8. 

   Doug Smith
   SCM Team

   I just sent you a private message with some instructions to help us figure out what is happening. Thanks.

   Posted 3 months ago # Report Post

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